How does the 30-day free trial work?

If you cancel a paying plan within 30 days of signing up you won’t be charged a thing. If you do choose to cancel your account in the future you will never be charged again, but you are responsible for charges already incurred up until your cancellation. Refunds can not be issued after your initial 30 day trial and we don’t charge pro-rata for partial months.

Do I get a 30-day free trial if I upgrade?

If you upgrade from a free account to a pay account you are not eligible for the 30-day free trial. The 30-day free trial on paying plans only applies if you sign up for a paying plan now. You can always downgrade later if you choose.

Can I change plans at any time?

Yes. Simply click on the “My Details” tab on your dashboard and you’ll see your subscription options.

Do I have to sign a long term contract?

No. RotaGeek software is a pay-as-you-go service. There are no long term contracts or commitments on your part. You simply pay month-to-month. If you cancel, you’ll be billed for the current month, but you won’t be billed again.

What types of payment do you accept?

Currently we accept Visa, Mastercard, and American Express and PayPal. At this time we only accept payments online. For pay monthly plans we do not accept a postal orders, cheques, invoice you, or take an order over the phone. For enterprise plans (such as those being procured by a hospital or Trust) we can arrange invoicing. Please contact us for details.

What web browsers work with RotaGeek?

Internet Explorer 7 or 8, Firefox 3 and higher, Safari 4, and Chrome 4.

Any questions before you sign up?

If you have questions about RotaGeek or the sign up process This e-mail address is being protected from spambots. You need JavaScript enabled to view it and we’ll get right back to you.

Got terms of service and privacy policies?

Here are our Terms of Service and our Privacy Policy.