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Back to Work: Preparing for the new normal - Virtual Event Recording

By Tara Dunham, Account Executive on May 21, 2020 at 10:25 AM

Back to Work: Preparing for the new normal: Rotageek @ CO:CUBED SixSixty Virtual Event


Last Thursday, Rotageek had the pleasure of presenting at the first ever CO:CUBED SixSixty Club event which saw over 100 online attendees. SixSixty is an exclusive series of events that are focused on forging partnerships between brilliant startups and corporates alike, discussing topics that are crucial to their mutual success and development.

Rotageek joined the likes of Babylon Health, KINEXON, Factorial HR, WeWork Labs & ChargedUp/CleanedUp in presenting on the topic ‘Back to Work: Preparing for the new normal’. We’ve included a link to the Co:Cubed and AWS sponsored event and would love to hear your thoughts on what your thoughts are on the new normal and how you are currently preparing?

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Rotageek WFM software and Locum's Nest staff bank solution integrate

By Chris McCullough, CEO & Co-Founder on May 21, 2020 at 8:00 AM

Rotageek's partnership with bank staff platform hopes to accelerate the digitisation of NHS workforce management

Today, two leading technology companies have announced a new partnership designed to improve staffing across the whole of the NHS.

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5 Ways rotas will change as stores reopen amidst COVID-19

By Rotageek on May 18, 2020 at 1:11 PM

5 Ways rotas will change as stores reopen!

At some point in the near future, the high-street will reopen and shoppers, with their pent up desire to go shopping, will return. This is evidenced in China where society has slowly regained some form of normality. While we are yet to see the full extent of the long-standing effects on society, one thing is certain: Consumer behaviour has changed and businesses need to adapt.

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Rotageek's scheduling software secures £6m Series B investment

By Chris McCullough, CEO & Co-Founder on May 11, 2020 at 4:38 PM

Rotageek’s workforce management software attracts £6m new investment

The funding round will be used for further expansion into the global workforce management market valued at over £3bn.

Free trials of its proprietary solutions are being offered to the NHS to assist in supporting medical teams which are facing exceptionally complex scheduling.

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Live Mental Health & Wellbeing Webinars

By Gaëlle Zair, Business Development Manager on April 8, 2020 at 6:33 PM

Rotageek x Thrive: Anxiety & Resilience Webinars

With most businesses closed and working through the furlough of countless employees, those still open operating are working at peak capacity and we can see that people working in the retail & hospitality industries are facing an uncertain & unprecedented time in their career & need support more than ever!

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Free rides for our #NHSheroes during COVID-19

By Chris McCullough, CEO & Co-Founder on April 8, 2020 at 2:58 PM

It’s during difficult times that solidarity becomes even more vital. 

 
From fashion and beauty conglomerates producing masks and hand sanitiser to gym studios running free online classes , small tech companies offering their services at no cost, retired doctors and nurses going to work and individuals helping their older neighbours do their grocery shopping – everyone is trying to help as much as they can.
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Geek Speak: Managing fatigue in your healthcare team's rotas

By Dan Chamberlain, Head of Data Science on March 31, 2020 at 10:16 AM

Managing fatigue in your healthcare team's rotas.

 
We know that the fatigue of healthcare professionals directly affects the safety and quality of care received by patients [1] and that the reason for fatigue among these people is often the result of rotas that are created to satisfy too much patient demand with too few staff and the resultant output places more shifts or hours onto these workers as the patients must be treated!
 
In the U.K we work with a number of NHS & other healthcare practices and are familiar with the the junior doctor contract and working time directives set our for those professionals and while they do set some hard rules to prevent the worst instances of rota-caused fatigue, we often hear that they do not provide enough guidance to schedule-makers to determine when a combination of different schedule factors can leave doctors overtired and patients at risk.
 
The Australian Medical Association National Code of Practice defines a risk score that can be used to assess every seven days of a rota [2]. The risk score was validated and the factors were found to be associated with excessive sleepiness [3].
 
 
Here at Rotageek we decided to help our healthcare teams plan better schedules by implementing the AMA risk score into our schedule analysis tools. It can be used in real time while making a schedule to warn when a particular doctor passes a threshold risk score or when the group of doctors on shift have an average risk score above some threshold. It can also be used to look across an entire rota period to spot trends in risk score to identify problem spots (see below image).
 
 
As we look to solve some of the issues we hear again and again from healthcare professionals, this is just one example of the features we have built (& are building) to reduce admin and rota planning and allow more time with patients!
 
If you have any questions about how we approach scheduling in healthcare, please don't hesitate to get in touch via hello@rotageek.com! 🚀 
 

References:
[1] West CP, Tan AD, Habermann TM, Sloan JA, Shanafelt TD. Association of Resident Fatigue and Distress With Perceived Medical Errors. JAMA. 2009;302(12):1294–1300. doi:10.1001/jama.2009.1389
[3] Gander P, Purnell H, Garden A, Woodward A. Work patterns and fatigue-related risk among junior doctors. Occup Environ Med. 2007;64(11):733–738. doi:10.1136/oem.2006.030916
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Geek Speak: COVID-19: we are in this together

By Chris McCullough, CEO & Co-Founder on March 25, 2020 at 3:20 PM

COVID-19: we are in this together

 

We are certainly in unprecedented times, and while we have all had to make adjustments to the way we live our daily lives; staying indoors more often, working remotely from the comfort of our dining tables, sofas or sheds (like me) and practising social distancing, there are still countless critical employees in the retail and healthcare industries that are tirelessly working in the midst of the COVID-19 crisis. 

Rotageek was born out of the NHS and my old A&E department back in 2006, when I was searching for better ways to make, manage and communicate rotas to team members and while we have grown over the last decade into the retail, hospitality and leisure industries, we feel our solution is vital to the healthcare industry now, more than ever. As we have been thinking about how Rotageek can offer help and support to these teams in such uncertain times; as the situation changes by the hour and as patient numbers only increase, we can see how what we do day in day out here will help to streamline processes and communication flows in teams in peak demand.

How can Rotageek help? For those teams and companies affected by COVID-19, we’re offering access to our Digital Scheduling Solution at no cost, no obligation, and no strings attached for the duration of the crisis. We have a team of passionate & smart people based around the 🌏 who spend their days thinking about scheduling and we genuinely want to help.

Currently, we are hearing from medical rota managers that they are overwhelmed with co-ordinating entirely new rotas, adding additional staff whose availability is rapidly changing and trying to keep shifts filled in the face of overwhelming demand. We can take some of this workload!

How we can help you:

  • Changes to schedules are immediately published to all affected team members when approved on schedule by the manager.
  • Staff can drop shifts to broadcast them to other available team members to pick up if possible.
  • Rota Managers can broadcast available shifts & the mobile app notifies available employees.
  • As many separate rotas as you like (e.g. for segmented groups or different skill areas).
  • Simple transfer team members between locations.
  • Set up validations on assigning team members to the wrong location for their current status.
  • Staff can easily be added or transferred between & even can work in multiple locations in a day or week.
  • Patterns and copy-shift features can be used to populate schedules for new wards quickly and easily.

We have a simple & hands-on approach to onboarding and will need minimal input from you and your team. We will have you up and running within 24 hours and be on hand for support 7 days a week.

If you'd like to know more, please do contact us immediately. If you know someone who is working extremely hard at the moment and could use some help then please do share this message! 👍

Get in touch now

Stay safe! 🚀 

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Thrive x Rotageek partner to offer free tailored therapeutic webinars

By Gaëlle Zair, Business Development Manager on March 24, 2020 at 12:23 PM

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Geek Speak: COVID-19 x Fairly distribute reduced hours

By Dan Chamberlain, Head of Data Science on March 19, 2020 at 7:21 AM

Fair hours distribution of team hours when demand has significantly dropped.

COVID-19 is causing significant economic disruption and this means customer demand has dropped significantly for our retail and food service customers. Scheduling managers will be looking to reduce the hours that their colleagues work, both to spend less as sales drop and reduce the risk of infection spread amongst their staff. To help them with this, Rotageek provides two pieces of functionality:
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COVID-19 x Algorithms to reduce infection exposure in the workplace

By Dan Mackenzie, Senior Product Manager on March 18, 2020 at 6:45 AM

Using algorithms to reduce infection exposure in the workplace.

Here at Rotageek we use algorithms to create schedules for our customers as part of our Autoscheduler product. We already take into account lots of different considerations about what makes a good schedule, from making sure that employees get enough rest between shifts, to ensuring that key skill sets are available when needed, and generating schedules that seem fair if you were to compare with a similar colleague.
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Geek Speak: COVID-19 x UK Employers, a quick guide

By Alyssa Shamshudin on March 18, 2020 at 6:34 AM

How to manage with COVID-19: A quick guide for UK employers:

 

We’re no stranger to what’s happening in the world right now, and as an employer you must have several questions running through your head. We’re here to help and break down some of the UK government’s advice and help you keep on top of things to ensure your employees are healthy, safe and prepared for what’s to come.

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Geek Speak: Algorithms vs. Employees

By David Payne on March 10, 2020 at 2:34 PM

A few thoughts on why algorithms get bad press.

 
We came across a new s article last week (“Here’s What Happens When an Algorithm Determines Your Work Schedule”, Vice, 24 Feb 2020), in the vein of others we’ve seen before (eg Scheduling Technology Leaves Low-Income Parents With Hours of Chaos”, NY Times, Aug 2014), that made us sad. 😔 If you’re thinking of making the leap from ‘manual’ rotas to optimised, automated scheduling in your business, then maybe such press coverage of our industry also makes you wonder whether this is intrinsically a change that can improve efficiency only at the cost of employee wellbeing.
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Geek Speak: Technophobia

By Tara Dunham, Account Executive on January 31, 2020 at 1:52 PM

The perplexing argument against the rise of digital technology

You wake gently to an artificial simulation of daylight in your bedroom, timed perfectly to your sleep schedule, accompanied by the soft sounds of birds singing in nearby rustling trees. However, reality outside stands in stark contrast, as the sounds of nature are instead replaced by garbage trucks and ambulances – where the sun rarely braves the cold to show its face in moody London.

Then, simply by uttering the words “Good morning Alexa,” you signal the beginning of your personalised automated daily routine via voice recognition.

The lights in your bedroom brighten to full capacity after having lifted you peacefully from your slumber, your Spotify playlist ‘Morning Motivation’ begins playing throughout your home and your coffee begins to brew as you run a shower. You open an app that has pre-planned your outfits for the week as Alexa moves on to report the estimated time of arrival to work and the best public transport route before broadcasting the latest news podcast you’re subscribed to. You pre-order a second coffee to go from Starbucks, picking it up from the collection point on your way to the tube and avoid the line of commuters needing their caffeine fix.

You arrive early to work, scanning your fingerprint via a biometric terminal to clock into your office job where you jump straight into a virtual video meeting with colleagues in New York and Melbourne via a 70-inch conference room screen. You share your screens and map out workflows via the virtual whiteboard. Meanwhile, your smart watch vibrates and informs you that you need to begin making your way to your next meeting and you turn to your colleagues and remark:

“What on Earth would we do without technology?”
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Gwyneth, Geeks & Goop - NRF2020

By Jason Steuber on January 22, 2020 at 6:30 PM


Our quick bite out of the big apple: a brief recap of the largest retail expo in the world from Jason Steuber, Head of Sales here at Rotageek.

 

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Rotageek & Catapult partner to help retailers meet demand with a shared workforce

By Jason Steuber on January 13, 2020 at 9:13 AM

LONDON, UK, 13th January 2020 - Rotageek are delighted to announce that we have joined forces with shared workforce platform, Catapult!

Our partnership with Catapult will help shift-managers at retail organisations to easily access a pool of high-quality vetted talent, enabling them to better match labour to demand, while Catapult takes care of all payroll and admin.

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A Tale of Two Stores

By Tara Dunham, Account Executive on December 18, 2019 at 4:15 PM

On why optimised scheduling is key to operational performance.

It was the best of times, it was the worst of times… or rather, what one might call Christmas. This story begins with two store managers in the crux of the busiest period in the retail calendar. Let’s call them Richard and Charles. Both manage very large and well-known storefronts for the same retail giant in West (Richard) and East (Charles) London.

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How can we make fair rotas? 

By Gaëlle Zair, Business Development Manager on November 6, 2019 at 12:21 PM

At Rotageek, we create scheduling technology. Importantly, we’re trying to figure out how to make shift work fairer for employees (which will benefit employers, too!). In this article, I take a deeper look into what schedule fairness truly means. I also speak to Dan Chamberlain, Rotageek’s Head of Data Science, because really, fairness in scheduling is a delicate balance of logic and humanity, held together by data science.

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Retailers can create jobs for life. Here’s how:

By Dan Mackenzie, Senior Product Manager on July 25, 2019 at 12:38 PM

With almost three million workers, the retail industry is the UK’s largest private sector employer. But retailers face a number of challenges when it comes to recruiting and retaining the best staff.

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Want to build an in-store experience? Start with your rota

By Jason Steuber, Account Executive on April 1, 2019 at 2:41 PM

Experience is everything in retail right now. Online shopping offers the ultimate in convenience, meaning brands are using their bricks and mortar stores to provide a spectacular, immersive experience.

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Flexibility vs. Stability - here's why schedules need to cater to both

By Chris McCullough, CEO & Co-Founder on February 21, 2019 at 10:44 AM

Flexible working* is trendy. There are countless articles telling employers that, if they want to attract millennials, they need to offer them flexibility. The reality is more nuanced. Stability is just as important for some members of staff.

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Five long-term benefits of data-driven scheduling

By Rotageek on February 7, 2019 at 2:58 PM

Creating, editing and disseminating schedules can often feel like a time-consuming, hurried and reactive process. However, by utilising data-driven scheduling you can accurately forecast far into the future; empower employees to have greater input into their schedules; and be proactive in making important business strategy decisions.

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4 ways in which better scheduling boosts retail operational efficiency

By Ged Scheuber, COO & Head of Product on January 29, 2019 at 11:38 AM

Retail Scheduling & Operational Efficiency

The first step to productivity is efficiency. But so many businesses are held back by outdated processes and systems.

How can employee scheduling help? While it used to be simply a task on the to-do list of individual stores, today it’s a function that brings together a multitude of factors.

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3 ways Rotageek can help you engage and motivate your shop-floor teams

By Chris McCullough, CEO & Co-Founder on January 21, 2019 at 1:54 PM

In-store retail is no longer solely about sales. That’s what online is for - convenient, effortless, simple. In-store, however, is about brand immersion, experience, and customer service. And who delivers all of this? Well, in the first instance, it’s your store teams.

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3 things retail-ops can learn from 2018

By Ged Scheuber, COO & Head of Product on January 14, 2019 at 12:38 PM

2018 brought about many challenges and pressures - but also lots of growth and opportunities for p ositive change. This article covers some of the key learning points that retail-operations can take from 2018 to prosper in 2019. 
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Reviving Retail

By Ged Scheuber, COO & Head of Product on December 17, 2018 at 1:04 PM

The way we shop is changing. Just a few years ago, same-day delivery seemed like an impossible feat — but these days it’s not only possible but you can even receive popcorn in 13 minutes… if you live near an Amazon distribution centre and have a large garden. Who knows what the face of retail might look like in a decade — but, right now, retailers need to juggle meeting the expectations of shoppers who enjoy the flexibility of online shopping, but still love the experience of a physical store.

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Rotageek becomes Silver Partner of Oracle Partner Network

By Chris McCullough, CEO & Co-Founder on December 17, 2018 at 12:59 PM

We’re delighted to announce: Rotageek has become a Silver Partner of Oracle PartnerNetwork (OPN).

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In-store retailers have the data they need to improve their businesses - but they're missing the tech

By Ged Scheuber, COO & Head of Product on December 17, 2018 at 12:56 PM

Today, it’s the high street brands without their own online shop that stand out as exceptions to the rule.The channel itself has seen a strong growth in sales figures over the past few years, with the value of online sales in the retail sector going from 2.7% in January 2007 to 16.1% in January 2017 — a massive leap.

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We're Small Business of the Year!

By Chris McCullough, CEO & Co-Founder on December 17, 2018 at 12:45 PM

This week, Rotageek won Small Business of the Year at the British Small Business Awards. And we couldn’t be more chuffed.

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Mental hygiene and the workplace

By Chris McCullough, CEO & Co-Founder on December 17, 2018 at 12:37 PM

One in six people report experiencing a common mental health problem in any given week. A quarter of the UK’s population will experience a mental health problem each year

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We need to change how we think about productivity

By Chris McCullough, CEO & Co-Founder on December 17, 2018 at 12:32 PM

In theory, there’s nothing wrong with the term. But employers and businesses feel uncomfortable about using it. The problem? 

The term productivity is tainted by negative connotations that hint at hard work, squeezed employees, and an obsessive — even reckless — focus on yield. There’s a misconception. Productivity by definition is a measure of output per unit of input. Expressed mathematically: 

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The Importance of Human Support

By Mia Zambakides, Product Manager on December 17, 2018 at 11:59 AM

It’s annoying when you come across bugs and glitches on the platforms you use. Particularly when those platforms hold information you need to access right now — like appointment times or notes. But that annoyance quickly turns into downright frustration when your issue is not dealt with quickly and caringly.

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