Social distancing, virtual doctors’ appointments and data scientists predicting disease. What do these three, seemingly disconnected, things have in common? They’re all outcomes of the monumental changes we’re seeing in 2020, as the world grapples with the century’s worst health crisis. Regardless of the drivers, the year is seeing us all embrace change at an alarmingly rapid rate, with the medical sector seeing the biggest overhaul. With this in mind, we look at the biggest healthcare trends in 2020; a rundown of the primarily digital changes of an industry in transformation.
A wise man once said, ‘to win in the marketplace you must first win in the workplace’ (Doug Conant). Employee happiness has long been a consideration for successful businesses but it has only been in the last few years that the drivers of engagement have been understood and established.
What does the ‘next normal’ really mean when it comes to retail in the UK or even further afield?
With the country's sector under immense financial pressures, both customers and retail staff are
adding to the concerns of an industry undergoing profound transformation.
Post COVID-19, Rostering in Care Homes will never be the same.
Care homes are a vital cog of the UK healthcare industry, with more than 12,250 in existence for personal care and nursing care. Even in a time of normalcy, their two biggest pain points that lead to facilities closing are falling standards, as a result of shortages in the staff, and the cost of staff increasing.
Back to Work: Preparing for the new normal: Rotageek @ CO:CUBED SixSixty Virtual Event
Last Thursday, Rotageek had the pleasure of presenting at the first ever CO:CUBED SixSixty Club event which saw over 100 online attendees. SixSixty is an exclusive series of events that are focused on forging partnerships between brilliant startups and corporates alike, discussing topics that are crucial to their mutual success and development.
Rotageek joined the likes of Babylon Health, KINEXON, Factorial HR, WeWork Labs & ChargedUp/CleanedUp in presenting on the topic ‘Back to Work: Preparing for the new normal’. We’ve included a link to the Co:Cubed and AWS sponsored event and would love to hear your thoughts on what your thoughts are on the new normal and how you are currently preparing?
Rotageek's partnership with bank staff platform hopes to accelerate the digitisation of NHS workforce management
Today, two leading technology companies have announced a new partnership designed to improve staffing across the whole of the NHS.
5 Ways rotas will change as stores reopen!
At some point in the near future, the high-street will reopen and shoppers, with their pent up desire to go shopping, will return. This is evidenced in China where society has slowly regained some form of normality. While we are yet to see the full extent of the long-standing effects on society, one thing is certain: Consumer behaviour has changed and businesses need to adapt.
Rotageek’s workforce management software attracts £6m new investment
The funding round will be used for further expansion into the global workforce management market valued at over £3bn.
Free trials of its proprietary solutions are being offered to the NHS to assist in supporting medical teams which are facing exceptionally complex scheduling.
Rotageek x Thrive: Anxiety & Resilience Webinars
With most businesses closed and working through the furlough of countless employees, those still open operating are working at peak capacity and we can see that people working in the retail & hospitality industries are facing an uncertain & unprecedented time in their career & need support more than ever!
Managing fatigue in your healthcare team's rotas.
COVID-19: we are in this together
We are certainly in unprecedented times, and while we have all had to make adjustments to the way we live our daily lives; staying indoors more often, working remotely from the comfort of our dining tables, sofas or sheds (like me) and practising social distancing, there are still countless critical employees in the retail and healthcare industries that are tirelessly working in the midst of the COVID-19 crisis.
Rotageek was born out of the NHS and my old A&E department back in 2006, when I was searching for better ways to make, manage and communicate rotas to team members and while we have grown over the last decade into the retail, hospitality and leisure industries, we feel our solution is vital to the healthcare industry now, more than ever. As we have been thinking about how Rotageek can offer help and support to these teams in such uncertain times; as the situation changes by the hour and as patient numbers only increase, we can see how what we do day in day out here will help to streamline processes and communication flows in teams in peak demand.
How can Rotageek help? For those teams and companies affected by COVID-19, we’re offering access to our Digital Scheduling Solution at no cost, no obligation, and no strings attached for the duration of the crisis. We have a team of passionate & smart people based around the 🌏 who spend their days thinking about scheduling and we genuinely want to help.
Currently, we are hearing from medical rota managers that they are overwhelmed with co-ordinating entirely new rotas, adding additional staff whose availability is rapidly changing and trying to keep shifts filled in the face of overwhelming demand. We can take some of this workload!
How we can help you:
- Changes to schedules are immediately published to all affected team members when approved on schedule by the manager.
- Staff can drop shifts to broadcast them to other available team members to pick up if possible.
- Rota Managers can broadcast available shifts & the mobile app notifies available employees.
- As many separate rotas as you like (e.g. for segmented groups or different skill areas).
- Simple transfer team members between locations.
- Set up validations on assigning team members to the wrong location for their current status.
- Staff can easily be added or transferred between & even can work in multiple locations in a day or week.
- Patterns and copy-shift features can be used to populate schedules for new wards quickly and easily.
We have a simple & hands-on approach to onboarding and will need minimal input from you and your team. We will have you up and running within 24 hours and be on hand for support 7 days a week.
If you'd like to know more, please do contact us immediately. If you know someone who is working extremely hard at the moment and could use some help then please do share this message! 👍
How to manage with COVID-19: A quick guide for UK employers:
We’re no stranger to what’s happening in the world right now, and as an employer you must have several questions running through your head. We’re here to help and break down some of the UK government’s advice and help you keep on top of things to ensure your employees are healthy, safe and prepared for what’s to come.
The perplexing argument against the rise of digital technology
You wake gently to an artificial simulation of daylight in your bedroom, timed perfectly to your sleep schedule, accompanied by the soft sounds of birds singing in nearby rustling trees. However, reality outside stands in stark contrast, as the sounds of nature are instead replaced by garbage trucks and ambulances – where the sun rarely braves the cold to show its face in moody London.
Then, simply by uttering the words “Good morning Alexa,” you signal the beginning of your personalised automated daily routine via voice recognition.
The lights in your bedroom brighten to full capacity after having lifted you peacefully from your slumber, your Spotify playlist ‘Morning Motivation’ begins playing throughout your home and your coffee begins to brew as you run a shower. You open an app that has pre-planned your outfits for the week as Alexa moves on to report the estimated time of arrival to work and the best public transport route before broadcasting the latest news podcast you’re subscribed to. You pre-order a second coffee to go from Starbucks, picking it up from the collection point on your way to the tube and avoid the line of commuters needing their caffeine fix.
You arrive early to work, scanning your fingerprint via a biometric terminal to clock into your office job where you jump straight into a virtual video meeting with colleagues in New York and Melbourne via a 70-inch conference room screen. You share your screens and map out workflows via the virtual whiteboard. Meanwhile, your smart watch vibrates and informs you that you need to begin making your way to your next meeting and you turn to your colleagues and remark:
“What on Earth would we do without technology?”
LONDON, UK, 13th January 2020 - Rotageek are delighted to announce that we have joined forces with shared workforce platform, Catapult!
On why optimised scheduling is key to operational performance.
It was the best of times, it was the worst of times… or rather, what one might call Christmas. This story begins with two store managers in the crux of the busiest period in the retail calendar. Let’s call them Richard and Charles. Both manage very large and well-known storefronts for the same retail giant in West (Richard) and East (Charles) London.
At Rotageek, we create scheduling technology.
Importantly, we’re trying to figure out how to make shift work fairer for employees (which will benefit employers, too!). In this article, I take a deeper look into what schedule fairness truly means. I also speak to Dan Chamberlain, Rotageek’s Head of Data Science, because really, fairness in scheduling is a delicate balance of logic and humanity, held together by data science.
With almost three million workers, the retail industry is the UK’s largest private sector employer. But retailers face a number of challenges when it comes to recruiting and retaining the best staff.
How Rotageek Scheduling solution will help improve employee and customer in-store experience?
Experience is everything in retail right now. Online shopping offers the ultimate in convenience, meaning brands are using their bricks and mortar stores to provide a spectacular, immersive experience.
Flexible working* is trendy. There are countless articles telling employers that, if they want to attract millennials, they need to offer them flexibility. The reality is more nuanced. Stability is just as important for some members of staff.
Creating, editing and disseminating schedules can often feel like a time-consuming, hurried and reactive process. However, by utilising data-driven scheduling you can accurately forecast far into the future; empower employees to have greater input into their schedules; and be proactive in making important business strategy decisions.
Retail Scheduling & Operational Efficiency
The first step to productivity is efficiency. But so many businesses are held back by outdated processes and systems.
How can employee scheduling help? While it used to be simply a task on the to-do list of individual stores, today it’s a function that brings together a multitude of factors.
In-store retail is no longer solely about sales. That’s what online is for - convenient, effortless, simple. In-store, however, is about brand immersion, experience, and customer service. And who delivers all of this? Well, in the first instance, it’s your store teams.
The way we shop is changing. Just a few years ago, same-day delivery seemed like an impossible feat — but these days it’s not only possible but you can even receive popcorn in 13 minutes… if you live near an Amazon distribution centre and have a large garden. Who knows what the face of retail might look like in a decade — but, right now, retailers need to juggle meeting the expectations of shoppers who enjoy the flexibility of online shopping, but still love the experience of a physical store.
Today, it’s the high street brands without their own online shop that stand out as exceptions to the rule. The channel itself has seen a strong growth in sales figures over the past few years, with the value of online sales in the retail sector going from 2.7% in January 2007 to 16.1% in January 2017 — a massive leap.
In theory, there’s nothing wrong with the term. But employers and businesses feel uncomfortable about using it. The problem?
The term productivity is tainted by negative connotations that hint at hard work, squeezed employees, and an obsessive — even reckless — focus on yield. There’s a misconception. Productivity by definition is a measure of output per unit of input. Expressed mathematically:
It’s annoying when you come across bugs and glitches on the platforms you use. Particularly when those platforms hold information you need to access right now — like appointment times or notes. But that annoyance quickly turns into downright frustration when your issue is not dealt with quickly and caringly.