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Rotageek's scheduling software secures £6m Series B investment

By Chris McCullough, CEO & Co-Founder on 11-May-2020 16:38:14

Rotageek’s workforce management software attracts £6m new investment

The funding round will be used for further expansion into the global workforce management market valued at over £3bn.

Free trials of its proprietary solutions are being offered to the NHS to assist in supporting medical teams which are facing exceptionally complex scheduling.

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Geek Speak: Managing fatigue in your healthcare team's rotas

By Dan Chamberlain, Head of Data Science on 31-Mar-2020 10:16:55

Managing fatigue in your healthcare team's rotas.

 
We know that the fatigue of healthcare professionals directly affects the safety and quality of care received by patients [1] and that the reason for fatigue among these people is often the result of rotas that are created to satisfy too much patient demand with too few staff and the resultant output places more shifts or hours onto these workers as the patients must be treated!
 
In the U.K we work with a number of NHS & other healthcare practices and are familiar with the the junior doctor contract and working time directives set our for those professionals and while they do set some hard rules to prevent the worst instances of rota-caused fatigue, we often hear that they do not provide enough guidance to schedule-makers to determine when a combination of different schedule factors can leave doctors overtired and patients at risk.
 
The Australian Medical Association National Code of Practice defines a risk score that can be used to assess every seven days of a rota [2]. The risk score was validated and the factors were found to be associated with excessive sleepiness [3].
 
 
Here at Rotageek we decided to help our healthcare teams plan better schedules by implementing the AMA risk score into our schedule analysis tools. It can be used in real time while making a schedule to warn when a particular doctor passes a threshold risk score or when the group of doctors on shift have an average risk score above some threshold. It can also be used to look across an entire rota period to spot trends in risk score to identify problem spots (see below image).
 
 
As we look to solve some of the issues we hear again and again from healthcare professionals, this is just one example of the features we have built (& are building) to reduce admin and rota planning and allow more time with patients!
 
If you have any questions about how we approach scheduling in healthcare, please don't hesitate to get in touch via hello@rotageek.com! 🚀 
 

References:
[1] West CP, Tan AD, Habermann TM, Sloan JA, Shanafelt TD. Association of Resident Fatigue and Distress With Perceived Medical Errors. JAMA. 2009;302(12):1294–1300. doi:10.1001/jama.2009.1389
[3] Gander P, Purnell H, Garden A, Woodward A. Work patterns and fatigue-related risk among junior doctors. Occup Environ Med. 2007;64(11):733–738. doi:10.1136/oem.2006.030916
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Thrive x Rotageek partner to offer free tailored therapeutic webinars

By Gaëlle Zair, Business Development Manager on 24-Mar-2020 12:23:03

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Geek Speak: COVID-19 x Fairly distribute reduced hours

By Dan Chamberlain, Head of Data Science on 19-Mar-2020 07:21:20

Fair hours distribution of team hours when demand has significantly dropped.

COVID-19 is causing significant economic disruption and this means customer demand has dropped significantly for our retail and food service customers. Scheduling managers will be looking to reduce the hours that their colleagues work, both to spend less as sales drop and reduce the risk of infection spread amongst their staff. To help them with this, Rotageek provides two pieces of functionality:
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COVID-19 x Algorithms to reduce infection exposure in the workplace

By Dan Mackenzie, Senior Product Manager on 18-Mar-2020 06:45:04

Using algorithms to reduce infection exposure in the workplace.

Here at Rotageek we use algorithms to create schedules for our customers as part of our Autoscheduler product. We already take into account lots of different considerations about what makes a good schedule, from making sure that employees get enough rest between shifts, to ensuring that key skill sets are available when needed, and generating schedules that seem fair if you were to compare with a similar colleague.
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Employee Scheduling: Algorithms vs. Employees

By David Payne on 10-Mar-2020 14:34:42

A few thoughts on why algorithms get bad press.

 
We came across a new s article last week (“Here’s What Happens When an Algorithm Determines Your Work Schedule”, Vice, 24 Feb 2020), in the vein of others we’ve seen before (eg Scheduling Technology Leaves Low-Income Parents With Hours of Chaos”, NY Times, Aug 2014), that made us sad. 😔 If you’re thinking of making the leap from ‘manual’ rotas to optimised, automated scheduling in your business, then maybe such press coverage of our industry also makes you wonder whether this is intrinsically a change that can improve efficiency only at the cost of employee wellbeing.
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Geek Speak: Technophobia

By Tara Dunham, Account Executive on 31-Jan-2020 13:52:00

The perplexing argument against the rise of digital technology

You wake gently to an artificial simulation of daylight in your bedroom, timed perfectly to your sleep schedule, accompanied by the soft sounds of birds singing in nearby rustling trees. However, reality outside stands in stark contrast, as the sounds of nature are instead replaced by garbage trucks and ambulances – where the sun rarely braves the cold to show its face in moody London.

Then, simply by uttering the words “Good morning Alexa,” you signal the beginning of your personalised automated daily routine via voice recognition.

The lights in your bedroom brighten to full capacity after having lifted you peacefully from your slumber, your Spotify playlist ‘Morning Motivation’ begins playing throughout your home and your coffee begins to brew as you run a shower. You open an app that has pre-planned your outfits for the week as Alexa moves on to report the estimated time of arrival to work and the best public transport route before broadcasting the latest news podcast you’re subscribed to. You pre-order a second coffee to go from Starbucks, picking it up from the collection point on your way to the tube and avoid the line of commuters needing their caffeine fix.

You arrive early to work, scanning your fingerprint via a biometric terminal to clock into your office job where you jump straight into a virtual video meeting with colleagues in New York and Melbourne via a 70-inch conference room screen. You share your screens and map out workflows via the virtual whiteboard. Meanwhile, your smart watch vibrates and informs you that you need to begin making your way to your next meeting and you turn to your colleagues and remark:

“What on Earth would we do without technology?”
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We're Small Business of the Year!

By Chris McCullough, CEO & Co-Founder on 17-Dec-2018 12:45:06

This week, Rotageek won Small Business of the Year at the British Small Business Awards. And we couldn’t be more chuffed.

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