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5 Ways rotas will change as stores reopen amidst COVID-19

By Rotageek on May 18, 2020 at 1:11 PM

5 Ways rotas will change as stores reopen!

At some point in the near future, the high-street will reopen and shoppers, with their pent up desire to go shopping, will return. This is evidenced in China where society has slowly regained some form of normality. While we are yet to see the full extent of the long-standing effects on society, one thing is certain: Consumer behaviour has changed and businesses need to adapt.

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Rotageek's scheduling software secures £6m Series B investment

By Chris McCullough, CEO & Co-Founder on May 11, 2020 at 4:38 PM

Rotageek’s workforce management software attracts £6m new investment

The funding round will be used for further expansion into the global workforce management market valued at over £3bn.

Free trials of its proprietary solutions are being offered to the NHS to assist in supporting medical teams which are facing exceptionally complex scheduling.

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Geek Speak: Managing fatigue in your healthcare team's rotas

By Dan Chamberlain, Head of Data Science on March 31, 2020 at 10:16 AM

Managing fatigue in your healthcare team's rotas.

 
We know that the fatigue of healthcare professionals directly affects the safety and quality of care received by patients [1] and that the reason for fatigue among these people is often the result of rotas that are created to satisfy too much patient demand with too few staff and the resultant output places more shifts or hours onto these workers as the patients must be treated!
 
In the U.K we work with a number of NHS & other healthcare practices and are familiar with the the junior doctor contract and working time directives set our for those professionals and while they do set some hard rules to prevent the worst instances of rota-caused fatigue, we often hear that they do not provide enough guidance to schedule-makers to determine when a combination of different schedule factors can leave doctors overtired and patients at risk.
 
The Australian Medical Association National Code of Practice defines a risk score that can be used to assess every seven days of a rota [2]. The risk score was validated and the factors were found to be associated with excessive sleepiness [3].
 
 
Here at Rotageek we decided to help our healthcare teams plan better schedules by implementing the AMA risk score into our schedule analysis tools. It can be used in real time while making a schedule to warn when a particular doctor passes a threshold risk score or when the group of doctors on shift have an average risk score above some threshold. It can also be used to look across an entire rota period to spot trends in risk score to identify problem spots (see below image).
 
 
As we look to solve some of the issues we hear again and again from healthcare professionals, this is just one example of the features we have built (& are building) to reduce admin and rota planning and allow more time with patients!
 
If you have any questions about how we approach scheduling in healthcare, please don't hesitate to get in touch via hello@rotageek.com! 🚀 
 

References:
[1] West CP, Tan AD, Habermann TM, Sloan JA, Shanafelt TD. Association of Resident Fatigue and Distress With Perceived Medical Errors. JAMA. 2009;302(12):1294–1300. doi:10.1001/jama.2009.1389
[3] Gander P, Purnell H, Garden A, Woodward A. Work patterns and fatigue-related risk among junior doctors. Occup Environ Med. 2007;64(11):733–738. doi:10.1136/oem.2006.030916
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Geek Speak: COVID-19: we are in this together

By Chris McCullough, CEO & Co-Founder on March 25, 2020 at 3:20 PM

COVID-19: we are in this together

 

We are certainly in unprecedented times, and while we have all had to make adjustments to the way we live our daily lives; staying indoors more often, working remotely from the comfort of our dining tables, sofas or sheds (like me) and practising social distancing, there are still countless critical employees in the retail and healthcare industries that are tirelessly working in the midst of the COVID-19 crisis. 

Rotageek was born out of the NHS and my old A&E department back in 2006, when I was searching for better ways to make, manage and communicate rotas to team members and while we have grown over the last decade into the retail, hospitality and leisure industries, we feel our solution is vital to the healthcare industry now, more than ever. As we have been thinking about how Rotageek can offer help and support to these teams in such uncertain times; as the situation changes by the hour and as patient numbers only increase, we can see how what we do day in day out here will help to streamline processes and communication flows in teams in peak demand.

How can Rotageek help? For those teams and companies affected by COVID-19, we’re offering access to our Digital Scheduling Solution at no cost, no obligation, and no strings attached for the duration of the crisis. We have a team of passionate & smart people based around the 🌏 who spend their days thinking about scheduling and we genuinely want to help.

Currently, we are hearing from medical rota managers that they are overwhelmed with co-ordinating entirely new rotas, adding additional staff whose availability is rapidly changing and trying to keep shifts filled in the face of overwhelming demand. We can take some of this workload!

How we can help you:

  • Changes to schedules are immediately published to all affected team members when approved on schedule by the manager.
  • Staff can drop shifts to broadcast them to other available team members to pick up if possible.
  • Rota Managers can broadcast available shifts & the mobile app notifies available employees.
  • As many separate rotas as you like (e.g. for segmented groups or different skill areas).
  • Simple transfer team members between locations.
  • Set up validations on assigning team members to the wrong location for their current status.
  • Staff can easily be added or transferred between & even can work in multiple locations in a day or week.
  • Patterns and copy-shift features can be used to populate schedules for new wards quickly and easily.

We have a simple & hands-on approach to onboarding and will need minimal input from you and your team. We will have you up and running within 24 hours and be on hand for support 7 days a week.

If you'd like to know more, please do contact us immediately. If you know someone who is working extremely hard at the moment and could use some help then please do share this message! 👍

Get in touch now

Stay safe! 🚀 

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Thrive x Rotageek partner to offer free tailored therapeutic webinars

By Gaëlle Zair, Business Development Manager on March 24, 2020 at 12:23 PM

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Geek Speak: COVID-19 x Fairly distribute reduced hours

By Dan Chamberlain, Head of Data Science on March 19, 2020 at 7:21 AM

Fair hours distribution of team hours when demand has significantly dropped.

COVID-19 is causing significant economic disruption and this means customer demand has dropped significantly for our retail and food service customers. Scheduling managers will be looking to reduce the hours that their colleagues work, both to spend less as sales drop and reduce the risk of infection spread amongst their staff. To help them with this, Rotageek provides two pieces of functionality:
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COVID-19 x Algorithms to reduce infection exposure in the workplace

By Dan Mackenzie, Senior Product Manager on March 18, 2020 at 6:45 AM

Using algorithms to reduce infection exposure in the workplace.

Here at Rotageek we use algorithms to create schedules for our customers as part of our Autoscheduler product. We already take into account lots of different considerations about what makes a good schedule, from making sure that employees get enough rest between shifts, to ensuring that key skill sets are available when needed, and generating schedules that seem fair if you were to compare with a similar colleague.
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Geek Speak: COVID-19 x UK Employers, a quick guide

By Alyssa Shamshudin on March 18, 2020 at 6:34 AM

How to manage with COVID-19: A quick guide for UK employers:

 

We’re no stranger to what’s happening in the world right now, and as an employer you must have several questions running through your head. We’re here to help and break down some of the UK government’s advice and help you keep on top of things to ensure your employees are healthy, safe and prepared for what’s to come.

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Reviving Retail

By Ged Scheuber, COO & Head of Product on December 17, 2018 at 1:04 PM

The way we shop is changing. Just a few years ago, same-day delivery seemed like an impossible feat — but these days it’s not only possible but you can even receive popcorn in 13 minutes… if you live near an Amazon distribution centre and have a large garden. Who knows what the face of retail might look like in a decade — but, right now, retailers need to juggle meeting the expectations of shoppers who enjoy the flexibility of online shopping, but still love the experience of a physical store.

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