Experience is everything in retail right now. Online shopping offers the ultimate in convenience, meaning brands are using their bricks and mortar stores to provide a spectacular, immersive experience.

Flexible working* is trendy. There are countless articles telling employers that, if they want to attract millennials, they need to offer them flexibility. The reality is more nuanced. Stability is just as important for some members of staff.

Creating, editing and disseminating schedules can often feel like a time-consuming, hurried and reactive process. However, by utilising data-driven scheduling you can accurately forecast far into the future; empower employees to have greater input into their schedules; and be proactive in making important business strategy decisions.

The first step to productivity is efficiency. But so many businesses are held back by outdated processes and systems.

How can employee scheduling help? While it used to be simply a task on the to-do list of individual stores, today it’s a function that brings together a multitude of factors.

In-store retail is no longer solely about sales. That’s what online is for - convenient, effortless, simple. In-store, however, is about brand immersion, experience, and customer service. And who delivers all of this? Well, in the first instance, it’s your store teams.