Rotageek & Lush take fresh approach to scheduling
Lush, one of the world’s leading retailers of fresh handmade cosmetics has chosen Rotageek to revolutionise their staff scheduling across the U.K. With a focus on embracing the benefits of digital technology to simplify processes and enable staff to input better into their work-life balance, the roll-out will support Lush in improving the employee experience and giving managers time back for higher-value work in around 100 stores, the support and manufacturing facilities for approximately 4,000 team members.
The iconic global brand is a well-known fixture on city streets across the world, offering an unrivalled collection of handmade cosmetics and always has supported groups and causes that they truly believe in; they are still fighting against animal testing, and are working on preservative-free cosmetics too. The creativity remains unfettered by industry trends and thrives on passion, innovation and the excitement of the next invention. More than this, though, it’s the focus on their people and customers that gives an unparalleled in-store experience that sets the company apart.
It’s with these employees in mind, that a pioneering staff scheduling solution like Rotageek could make all the difference. By giving employees visibility of their schedules in real-time and collaborating with them in the scheduling process you improve both the employee and customer experience in tandem.
Lush's team will also benefit from an industry-leading mobile app - where they’ll have full visibility of their schedules, receive critical communications, be able to swap or pick up extra shifts, submit their leave requests; all with major positive effects on employee engagement.
Kasey Swithenbank, UK&I Retailer said, “Our store and warehouse Managers across our UK&I business are thrilled with the new system. Less time is being spent on scheduling and more time is being spent with their teams and customers.”
Rotageek is a data-driven workforce management solution creating staff schedules using cloud-based technology to effectively manage and engage employees. More than just digital scheduling, Rotageek uses machine learning algorithms to create millions of shift possibilities in seconds, to deliver a perfectly optimised schedule that meets business rules, legal requirements and fairness principles.
The brainchild of Chris McCullough, alongside co-founders Roy Pounder and Nick Mann, the solution was first built to support scheduling within hospitals. McCullough, previously an A&E doctor, wanted to find a way to overcome the inflexible rotas of British hospitals, developing a cloud-based solution to support better scheduling for busy employees.
Today Rotageek is used by leading businesses and organisations including Gap, O2, Pret a Manger and the NHS.
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