Rotas created in as little as 10 minutes

Before Rotageek: manual and inconsistent scheduling

As Pets at Home continued to grow, workforce planning became increasingly complex.

Without a consistent scheduling approach, managers spent significant time creating rotas and managing timesheets, reducing the time available to support colleagues and customers.

The business wanted a more scalable and data-led approach that would improve operational efficiency and align staffing levels more closely with customer demand. 

Why Pets at Home chose Rotageek 

Pets at Home selected Rotageek to create a more consistent and scalable approach to workforce scheduling across its retail estate.

The business needed greater visibility of workforce data, a scheduling process that could better align staffing levels with customer demand across hundreds of locations, and a more consistent approach to rota creation that reduced reliance on manual processes. 

Rotageek provided a single platform for scheduling, Autoscheduler and timesheets, giving managers greater visibility of workforce data while ensuring company policies, colleague availability and operational requirements were reflected in schedules. 

The platform also supports the flow of workforce data into HR and payroll processes, helping Pets at Home modernise workforce management and create a more connected, data-driven approach to planning labour across the business.

How Pets at Home uses Rotageek

Digital Scheduling and Autoscheduler

Rotageek’s Digital Scheduling platform is now used to plan rotas across the Pets at Home estate.

Instead of building rotas from scratch, managers start with an automatically generated schedule that reflects customer demand, staffing requirements and company policies.

Managers can then review and adjust the rota where needed, giving them a faster and more consistent starting point each week.

Autoscheduler helps Pets at Home:

• Build schedules that better reflect customer demand
  
• Factor in skills, senior cover and fairness rules automatically
  
• Give managers a consistent starting point that they can quickly adjust

Timesheets and payroll integration

Rotageek also supports Pets at Home’s timesheet and payroll processes.

Timesheet data flows from Rotageek through in-house middleware into HR and payroll systems. This addresses limitations in legacy payroll tools and provides a more efficient way to process timesheet data. 

For Pets at Home, payroll can now be triggered automatically once timesheets are approved. This reduces manual intervention, speeds up processing and minimises the risk of payroll errors. 

Mobile app and colleague engagement

The Rotageek mobile app is widely used by colleagues across the Pets at Home estate.

Mobile access to schedules gives colleagues greater flexibility and visibility over their working week, while optional push notifications help remind colleagues about upcoming shifts.

Colleagues have praised the app's intuitive and reliable experience, making it easier to access schedule information whenever they need it and helping managers plan further ahead.