Achieving more visibility across their growing estate.
With better scheduling to improve customer experience.
The challenge.
As Dune's estate tripled in size and each store scheduling separately in their own way, Dune chose Rotageek to unite stores and gain more visibility and consistency across the growing estate.
The solution.
The engagement process included a really in-depth discovery, to understand, develop, and deliver a tailored solution that works exactly as needed. Rotageek partnered with Dune to develop the tech and make client-specific configurations, as well as creating a new, custom feature that worked better for their teams.
The results.
Teams across Dune stores and concessions use Rotageek with improved schedule related admin time and communication. The head office has much more visibility on staffing and managers are liberated from time-consuming rotas; helping them to reinvest time into the shop floor, into their teams and gain valuable face time with customers.
"We chose Rotageek for a number of reasons. They were personal enough to really listen to our problems!"