Rotageek Support

Solutions
Solutions
- View All Solutions View all of our workforce management solutions
- Digital Scheduling A core workforce management solution for rota planning that’s simple and smart.
- Auto Scheduling Take your workforce management to the next level and automate the optimisation of staff rotas in seconds, with one click.
- Forecasting Complete your workforce management solution and perfectly predict labour to demand, to create the perfect schedule or rota every time.
What's new

Scheduling & Workforce Management RFP Template A free template to give you a head start in your search for a new provider
Book a demo Speak to a Geek
Features
Features
- View All Features View all of our workforce management solutions
- Shift Planning Plan shifts using our digital scheduling software
- Mobile App - Employee Engagement Improve communication and create a transparent approach to scheduling for your workforce.
- Clocking In/Out Manage employee schedules and clock in and out for shifts
- Leave & Absence Management Request, approve, and track leave and absence for your workforce from one solution.
- Timesheet Tracking & Attendance Manage hours scheduled vs hours worked and automatically create timesheets to send to payroll
- Insights & Reporting Customisable reporting to track the workforce metrics that matter.
- Integrations Integrate our workforce management solutions and schedules into other tech seamlessly
What's new

Scheduling & Workforce Management RFP Template A free template to give you a head start in your search for a new provider
Book a demo Speak to a Geek
Industries
Industries
- View All Industries View all of our industries
- Retail Helping retailers spend 1:1 time with customers - not the rota.
- Hospitality Serving the hospitality industry with first-class rotas.
- Entertainment & Leisure Game-changing scheduling as engaging as your business.
- Healthcare Whether you're a private service or large trust, Rotageek is here to help.
- Other Sectors Helping a host of workforces to meet fluctuating demand.
What's new

Scheduling & Workforce Management RFP Template A free template to give you a head start in your search for a new provider
Book a demo Speak to a Geek
Customer Stories
Resources
Resources
- Free Downloads From white papers to webinars, we've got you covered.
- Blog All the latest industry insights from the Geeks.
- News & Articles Rounding up all the latest in scheduling.
- Savings Calculator Calculate how much can you save with digital scheduling
What's new

Scheduling & Workforce Management RFP Template A free template to give you a head start in your search for a new provider
Book a demo Speak to a Geek
About Us
About Us
- Why Rotageek? What makes us a different type of scheduling solution?
- Moving to Rotageek Live your best scheduling life when you move to Rotageek.
- Partners Our partner ecosystem to supercharge your scheduling solution.
- Our Story The Rotageek story so far.
- Meet The Team The Geeks behind the scenes.
- Careers Meet the team and become a rota geek.
- Contact Us Get in touch and speak to a geek.
What's new

Scheduling & Workforce Management RFP Template A free template to give you a head start in your search for a new provider
Book a demo Speak to a Geek
Watch Demo
Book a Demo

I can't log in, can you help?

Issues logging-in on the web browser

Make sure you're on your company's environment (as in companyname.rotageek.com)

You can either use your username or email address. If you're still having issues, contact your manager so they can send you a new welcome email in order to reset your password

Issues logging-in on the smartphone

Ensure that you're using the correct username or email address when trying to login. You also need to ensure that your app is up-to-date

If you're still having trouble, contact your manager so they can send you a new welcome email in order to reset your password.

If resetting your password doesn't help, contact us and we'll be happy to help 😊
I've forgotten my username, can you help?

Don't worry!

If you are an employee, please contact your manager in the first instance

If you are the manager of your location/department or you cannot get through to your manager, please contact us directly through our customer support bubble, at the bottom right of your screen in the Help Centre.

When you do, be sure to include your full name and the company you work for so we can help you with maximum efficiency!
How do I reset my password on the mobile app?

If you need to reset your password click on the 'Forgot password?' button on the bottom of the screen.

This will then take you through to a page in which you can enter your username and press 'Reset password'.

Once you have done this the following pop-up should appear.

You will receive an email and a link to 'Reset your password'.

Reset your password and then log back in via the mobile app and enjoy using Rotageek!

If you do not have an email address, contact us through the chat bubble on the bottom right of the screen in the Help Centre, and we'll be able to assist on the next steps.
How do I change my notification settings?

If you want to switch on or switch off your mobile or e-mail notifications, you can do this on the Mobile App.

First, you'll need to navigate to the Account page by clicking Account in the left-hand menu. Once in Account, press Notifications Settings.

Here e-mail notifications are switched off, but mobile notifications have been turned on. You can switch the toggles on/off depending on your preference.

Advice and answers from the Rotageek Team in our help docs.

Help Centre

Live chat with our team in our Support Centre by clicking the chat bubble at the bottom right of your screen.

Live Chat

Live chat is a faster way to get your query resolved, but you can also get in touch via email at support@rotageek.com

Email Support

Rota Geek Limited is a company registered in England and Wales with the company number 06783810 and registered address of Unit 6 & 7, Foundry Court, Foundry Lane, Horsham, West Sussex, England, RH13 5PY

Need support with Rotageek?

Get in touch with the Geeks.

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