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Geek Speak: Algorithms vs. Employees

By David Payne on March 10, 2020 at 2:34 PM

A few thoughts on why algorithms get bad press.

 
We came across a new s article last week (“Here’s What Happens When an Algorithm Determines Your Work Schedule”, Vice, 24 Feb 2020), in the vein of others we’ve seen before (eg Scheduling Technology Leaves Low-Income Parents With Hours of Chaos”, NY Times, Aug 2014), that made us sad. 😔 If you’re thinking of making the leap from ‘manual’ rotas to optimised, automated scheduling in your business, then maybe such press coverage of our industry also makes you wonder whether this is intrinsically a change that can improve efficiency only at the cost of employee wellbeing.
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Retailers can create jobs for life. Here’s how:

By Dan Mackenzie, Senior Product Manager on July 25, 2019 at 12:38 PM

With almost three million workers, the retail industry is the UK’s largest private sector employer. But retailers face a number of challenges when it comes to recruiting and retaining the best staff.

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In-store retailers have the data they need to improve their businesses - but they're missing the tech

By Ged Scheuber, COO & Head of Product on December 17, 2018 at 12:56 PM

Today, it’s the high street brands without their own online shop that stand out as exceptions to the rule.The channel itself has seen a strong growth in sales figures over the past few years, with the value of online sales in the retail sector going from 2.7% in January 2007 to 16.1% in January 2017 — a massive leap.

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Mental hygiene and the workplace

By Chris McCullough, CEO & Co-Founder on December 17, 2018 at 12:37 PM

One in six people report experiencing a common mental health problem in any given week. A quarter of the UK’s population will experience a mental health problem each year

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We need to change how we think about productivity

By Chris McCullough, CEO & Co-Founder on December 17, 2018 at 12:32 PM

In theory, there’s nothing wrong with the term. But employers and businesses feel uncomfortable about using it. The problem? 

The term productivity is tainted by negative connotations that hint at hard work, squeezed employees, and an obsessive — even reckless — focus on yield. There’s a misconception. Productivity by definition is a measure of output per unit of input. Expressed mathematically: 

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