Morleys Stores Limited have 8 department stores and are an iconic department store group employing 750 staff. Known for its commitment to quality and customer service, Morleys Stores Limited were on the lookout for a more effective workforce management solution that would be able to handle the complexities of scheduling multiple skill sets, across multiple departments within their stores.
Department managers at Morleys Stores Limited faced significant challenges when it came to their scheduling. Building rotas historically took between 1-4 hours per week, per department and were mostly done on paper. With 18 departments in each of their locations, this made creating schedules complex. They needed a solution that aligned with their hour-based budgeting approach, whilst accommodating their unique business requirements, such as ensuring only qualified staff handled specialised roles in certain departments or managing cross-store roles.
Morleys Stores Limited sought a scheduling solution that would:
Morleys Stores Limited chose Rotageek to help them transform their scheduling process, identifying that our data-driven approach to scheduling was the perfect fit for their needs. By leveraging sales and transactional data, Rotageek would be able to create the desired schedules that matched staff availability and skills with customer demand. Additionally, they recognised the intuitive interface and mobile app would make it easy for employees to view and manage their schedules, fostering transparency and increasing engagement.
Rotageek’s Autoscheduling solution would also enable Morleys Stores Limited to significantly reduce the time spent on creating rotas, allowing managers to allocate resources more strategically. Rotageek’s ability to handle cross-store roles and specialised requirements would also ensure that all departments operated efficiently without compromising on service quality. They also recognised this would allow them to manage their labour budgets more effectively by utilising their existing workforce and scheduling their contracted hours before overtime.
Liz, Director, Morleys Stores Limited
From the initial configuration workshop with the Rotageek team, Morleys Stores Limited rolled out Rotageek across their estate in just under 3 months. Working collaboratively with the Rotageek team, they were able to roll out the solution in a short time frame by:
Rotageek has enabled Morleys Stores Limited to transform its scheduling processes and provided a solution to help them achieve their goals of improving business outcomes, increasing engagement and controlling costs. By integrating sales and footfall data into the scheduling process, departments will now be able to optimise resource allocation, leading to improved sales performance. With an easy-to-use mobile app, employees will be able to easily manage their schedules, and drop, pick up and swap shifts, without tedious manual processes for them and their managers.
With an automated app to help employees do this, managers also have greater visibility into key workforce metrics, enabling them to foster greater engagement and satisfaction amongst their employees. Additionally, the ability to auto-schedule rotas weeks in advance will significantly reduce the manual input required by managers to create rotas, freeing them to focus on enhancing store operations. This will also help them to closely control their labour costs and ensure they remain within budget.
We can’t wait to help Morleys Stores Limited to grow from strength to strength with Rotageek.