Portland Charity, a trusted provider of residential care, needed to address significant challenges in their workforce management. They sought a solution to improve efficiency, reduce costs, and increase engagement. These challenges impacted not only their operational effectiveness but also the quality of care they provided. To address these issues, Portland Charity turned to Rotageek, implementing a digital scheduling and time management solution fully integrated with their HR solution, IRIS Cascade for a seamless end-to-end experience.
Portland Charity faced inefficiencies in scheduling and time tracking, resulting in high agency costs and administrative burdens. Their reliance on manual processes created challenges in payroll, with errors and delays impacting operations. To streamline their processes, they required a digital solution that could manage staff scheduling, time and attendance, and integrate into their HR and payroll solution, providing them better visibility of the gaps in their schedules and a seamless employee user experience.
The journey began with a thorough understanding of Portland Charity’s unique needs. Rotageek’s team worked closely with their payroll and HR departments to identify pain points and tailor the solution to meet specific requirements. The implementation was guided by clear communication, meticulous planning, and collaboration at every step.
A key focus was the integration with IRIS Cascade, ensuring time and attendance data flowed seamlessly into the payroll system. Rotageek’s advanced pay rules engine was configured to automate the calculation of complex pay elements, eliminating manual work and improving payroll accuracy. This process involved extensive testing and refinements to ensure the solution worked flawlessly from day one.
The rollout to employees prioritised simplicity and ease of use. Training sessions and support materials ensured staff quickly adopted the platform, from clocking in and out via their mobile devices to bidding on gap shifts. Rotageek’s support team was on hand throughout the implementation, providing responsive assistance and resolving queries promptly.
Daniel Janek | Portland Charity
The success of the implementation was underpinned by a strong partnership between Portland Charity and Rotageek. The collaboration extended beyond technical setup, involving a shared commitment to solving complex challenges. Portland Charity’s payroll team played an active role in refining the pay rules engine, working alongside Rotageek to ensure it addressed their specific needs.
Leadership within Portland Charity also played a vital role, embracing the platform and driving user adoption. By asking the right questions and championing the platform’s features, they ensured the solution aligned with their business goals.
Since the implementation, Portland Charity has seen numerous benefits in rolling out Rotageek. Employees quickly adapted to the platform, with high rates of clock-in compliance and active bidding on gap shifts. This uptake has reduced reliance on agency staff, significantly cutting costs.
The integration with IRIS Cascade provided a seamless flow of time and attendance data, streamlining payroll processes and reducing administrative burdens. Managers could easily create, approve, and adjust schedules, while employees appreciated the increased visibility and flexibility the platform offered.
The seamless implementation of Rotageek has set Portland Charity up for long-term success. By addressing operational challenges with a tailored and user-friendly solution, the organisation is now better equipped to focus on its core mission of delivering exceptional residential care. The collaborative approach and smooth transition have ensured that Rotageek becomes an integral part of its operations, providing a foundation for ongoing efficiency and growth.
We can’t wait to see the ROI we can deliver in the future!
Daniel Janek | Portland Charity