Retail IT Teams and Technology

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How has technology evolved since Covid-19 for retail IT teams?

Covid-19 has triggered decades of evolution - a rapid acceleration of automated technology has impacted the retail industry, spotlighting how IT teams must embrace new solutions and infrastructures to elevate the entire customer shopping experience. At a glance this white paper delves into topics such as:

  • Permanent fluctuation in demand, shopping habits and purchasing trends, particularly with the rise of e-commerce.

  • A boom in cybercrime has also put increasing pressures on retailers to protect customer data through strong intelligent security technology.

  • The need for cloud-based technology ecosystems that cater for a newly complex retail operation model, and can manage severe dips and peaks to customer demand.

  • How, through automated workforce management technology, retailers can perfectly predict labour demand in line with changing forecasting patterns, saving businesses the financial repercussions of over or under staffing.

Download the white paper

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