Happy team members boost service levels, loyalty and visitors. Our online workforce management solution digitises your scheduling to make sure you have the right staff on shift to meet the seasonality and peak times of your visitors. Effortlessly create rotas aligned to your pre-defined rules, and ensure all shifts are covered with the right staff. Only certain employees can work the rollercoasters, man casino tables or operate the popcorn stand? We've got you covered.
Empower your dynamic workforce to own their schedule, clock in and out on time, and digitally manage core tasks including shift swaps, leave and time and attendance. Intuitive and flexible, changes can be requested and approved on-the-go through our user-friendly app.
Advanced Autoscheduling and Forecasting options optimise rotas months ahead for thousands of seasonal and permanent staff. Minimise the queues and give your visitors a day to remember.
Lift off to cloud-based scheduling that's digitalised and simplified
Create perfectly optimised schedules at the click of a button
Data-driven AI that predicts fluctuating labour demand and more
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Launch Lift off to cloud-based scheduling that's digitalised and simplified | Optimise Create perfectly optimised schedules at the click of a button | Predict Data-driven AI that predicts fluctuating labour demand and more |
Features | Core WFM | +Autoscheduler | +Forecasting |
Scheduling | |||
Real time management dashboard | |||
Multi-week view of the schedule | |||
Store-by-store and merged schedule views | |||
Create, edit, drag & drop, copy and delete shifts | |||
Configure predefined shifts for easy scheduling | |||
Create and apply recurring shift patterns | |||
Copy schedules week-to-week | |||
Activities within shifts linked to skills | |||
Multi-activity assignment within a shift | |||
Timed, untimed, paid and unpaid breaks within your company policy | |||
Bulk delete shifts by employee over any date range | |||
Legal compliance analyser | |||
Business rule analyser | |||
Fairness analyser | |||
Create, broadcast and assign vacant shifts to employees at my and nearby stores | |||
Dynamic schedule costing | |||
Complete audit trail of any changes made to the schedule | |||
15-minute intraday demand graph at store or activity level | |||
Display forecasted and actual sales | |||
Display sales-to-labour metrics (e.g productivity, % cost of sales) | |||
Display labour budgets in currency or hours and show variance | |||
Multi-language interface | |||
Leave management | |||
Annual leave accruals in hours or days | |||
Leave approval hierarchy | |||
Time off in lieu management | |||
Black-out dates & max off restrictions | |||
Absence document storage | |||
Auto-approval of leave within rules | |||
Time & attendance | |||
Clocking via employee mobile app | |||
Clocking via web on your chosen in-store device(s) | |||
Clocking via 3rd party timeclock solution supported | |||
Self-identify reason for clocking outside grace period | |||
Geo-locating at time of clocking | |||
Geo-fencing at time of clocking | |||
Photo-capture at time of clocking | |||
Timesheets | |||
Audit and validate hours worked versus scheduled | |||
Bulk approve timesheet entries | |||
Bespoke paycodes for easy syncing with payroll solutions | |||
Paycode allocation based on labour laws and company policies | |||
Unique rounding rules applied for early and late clock ins and outs | |||
Shift costing to home location or worked location | |||
Multi-step approval process | |||
Approved timesheet payroll export | |||
Reporting | |||
Labour fit to customer demand | |||
Shift creation method | |||
Payroll code breakdown by employee or location | |||
Absence & leave reporting | |||
Bespoke dashboards & reports | |||
Messaging | |||
Send messages to one, some or all staff | |||
Receive messages directly to the employee mobile app | |||
Mobile app | |||
Available on iOS and Android | |||
View my schedule and shift details | |||
View my team's schedule and shift details | |||
Swap shifts with others with the right skills and availabilty | |||
Drop shifts and broadcast to others with the right skills and availabilty | |||
Management or auto-approval of compliant swaps | |||
Self-service availability and shift preferences | |||
Employee notifications via push notification and email | |||
Multi-language interface | |||
Mobile calendar sync | |||
Integration & access management | |||
HR solution integration | |||
Payroll solution integration | |||
BI warehouse integration | |||
Communication platform integration | |||
Appointment booking integration | |||
Task checklist integration | |||
Applicant tracking system integration | |||
Other integrations via public APIs or flat file via SFTP | |||
Single Sign On (SSO) supported | |||
Support | |||
In app and web chat with our Customer Support team | |||
Strategic business reviews with your dedicated Customer Success Manager | |||
24/7/365 infrastructure and IT monitoring & SLAs | |||
Schedule optimisation | |||
1-click schedule creation for 1 or more weeks | |||
Auto-adherence to targets, minimum and maximum staffing levels by activity | |||
Auto-adherence to labour budgets | |||
Auto-adherence to employee contract obligations | |||
Auto-adherence to legal requirements | |||
Company fairness principles taken into account during auto-creation | |||
Employee working preferences taken into account during auto-creation | |||
Timed break placement optimisation | |||
Auto-create vacant shifts if unable to meet demand | |||
Demand prediction | |||
Demand forecasts by task using AI / machine learning algorithms | |||
Demand forecasting using sales, transactions, orders or any timestamped data | |||
Holiday and special event tagging | |||
Bottom-up forecasting which applies labour standards | |||
Top-down forecasting to apply labour budget most effectively |