Pret A Manger chooses Rotageek to improve staff scheduling

LONDON, UK, 17th September 2019 - Rotageek, the leading provider of data-driven scheduling technology, has won a competitive bid to become Pret A Manger’s staff scheduling provider. 

Pret A Manger has chosen Rotageek to help drive operational efficiency through better scheduling. The focus of the partnership will be on using machine learning to calculate the most effective team and skill mix, achieving optimal shop cover across significant spikes in demand. In doing so, Pret A Manger will ensure that the right people and services are available when they are needed. 
Following a successful trial in 2018, Rotageek has now rolled out across the entire Pret A Manger estate to schedule team members. Rotageek will empower Pret A Manger’s team members to do what they do best: deliver the outstanding service they’re known for, regardless of how busy it gets. A key focus of the partnership is also to deliver fair schedules that promote an employee-centric work-life balance.
Tom Sugarman, UK Shops Director at Pret A Manger, commented: Rotageek allows our General Managers in shops to plan their staff rotas more precisely, with greater insight into what skill sets they need on the floor during busy periods. This allows our GMs and their teams to focus on delivering great service to our customers. We’re pleased to be rolling the Rotageek platform out to Pret shops internationally.’
Chris McCullough, CEO and Co-Founder at Rotageek, added: “We’re absolutely delighted to be working with Pret A Manger. Announcing this partnership is a real testament to the great team we’ve built up at Rotageek - and we’re all thrilled to be working with a brand that so strongly aligns with our own values. Pret has an interesting scheduling challenge in that the spikes in demand are quite significant - scheduling to match these fluctuations in service frequency is really important not just for the business, but also for the team. I’m excited to see the results that this partnership will achieve.”