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Customer story · The Midcounties Co-operative

The Midcounties Co-operative

Transforming workforce management & scheduling.

  • Industry Food retail
  • Estate 5000+ employees
  • Rotageek modules in use Digital SchedulingAutoschedulerForecastingLabour Modeller
  • Use cases Store scheduling, counter services, and wider workforce management across the retail estate
“
The reason we chose Rotageek was that it was clear how much effort they’ve put into the design of their product. The user experience is fantastic, not just for the front end colleagues, but also for the teams in the back office who have to orchestrate the schedule.
Jacob IsherwoodCIO, The Midcounties Co-operative

On their mission to drive technological change, The Midcounties Co‑operative chose Rotageek to support them with their workforce management and staff scheduling.

With their incumbent solution due to be sunsetted, The Midcounties Co‑operative used the opportunity to find a workforce management partner who could offer a market-leading solution to help them achieve their digital transformation goals. As well as highly rated software, The Midcounties Co‑operative was on the lookout for a partner, not just a provider, who’d be able to offer guidance and expert advice in their workforce management processes.

Rotageek was selected as the new scheduling solution after demonstrating an expert understanding of their business and their transformation goals. Our agile and flexible approach to delivering a workforce management solution that was right for the co-operative, was something they hadn’t seen in their previous solution. Rotageek’s use of AI to auto-schedule shifts based on demand and provide the perfect rota output was also a winning combination for The Midcounties Co‑operative.

supermarket-shelf-stocking
“
We’re excited to be working with our new workforce management partner, Rotageek. From our initial engagement with them, they demonstrated a great understanding of our business and showed us the value their solution could deliver for The Midcounties Co‑operative. The flexibility and agility of the solution gives us confidence that Rotageek will be able to support us in our digital transformation objectives and help us problem-solve along the way. The team are knowledgeable and offers their advice and guidance on how best to implement their solution to create a best-of-breed workforce management solution for The Midcounties Co‑operative
Chris ChandlerHead of Store Support, The Midcounties Co‑operative

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