THE REAL STORY OF WORKFORCE MANAGEMENT
How retailers really build schedules that work
Hear first-hand insight from workforce leaders at Pets at Home, Screwfix and The White Company.
Five WFM myths. Three retailers. One honest conversation.
Hear from a panel of senior workforce leaders from across UK retail, as they share what scheduling actually looks and feels like from the inside. From the decisions that made the difference, the moments that surprised them, and the gains that never showed up in the original business case.
Watch an unscripted conversation recorded live at Rotageek's latest event, The Shift 2026 - where workforce leaders from Pets at Home, Screwfix and The White Company got honest about what building schedules that work actually looks like from the inside.
Hear the moments where “technically right” scheduling advice turned out to be humanly wrong
Find out which workforce myths these retailers busted - and which ones turned out to be true
Walk away with a sharper question to bring back to your own team: what decisions are you making today that you'll thank yourself for in five years?
Can one system fit all types of workforce? Workforce technology isn't the endpoint. It's the tool that lets people - managers and colleagues - make better decisions about their own time.
The myths we're busting
The expert panel
Ben Rodford
Screwfix
Heather Ellis
Pets at Home
First-hand, occasionally unfiltered perspectives from three UK retailers on what workforce transformation actually looks like once the sales pitch is over.