• Support
  • Login
  • Solutions

    Digital Scheduling

    A core workforce management solution for rota planning that simple and smart.

    Explore >
    Add Ons
    Add-Ons

    Digital Scheduling

    A core workforce management solution for rota planning that's simple and smart.

    Forecasting

    See tomorrow today with predictive insights into your demand spikes.

    Labour Modelling

    Connect demand forecasts into precise, deployable staff rotas.

    Auto Scheduling

    Generate optimised, compliant, fair schedules in seconds, not hours.

    AI Insights

    Ask questions in natural language and get instant, AI-backed answers without BI backlogs.

    HR powered by ELMO

    Discover a connected HR and workforce platform with ELMO solutions.

    Take a self guided product tour

    Start >
  • Features
    Features

    View All Features

    View all of our workforce management solutions

    Shift Planning

    Plan shifts using our digital scheduling software

    Mobile App - Employee Engagement

    Improve communication and create a transparent approach to scheduling for your workforce.

    Clocking In/Out

    Manage employee schedules and clock in and out for shifts

    Leave & Absence Management

    Request, approve, and track leave and absence for your workforce from one solution.

    Timesheet Tracking & Attendance

    Manage hours scheduled vs hours worked and automatically create timesheets to send to payroll

    Insights & Reporting

    Customisable reporting to track the workforce metrics that matter.

    Integrations

    Integrate our workforce management solutions and schedules into other tech seamlessly

    Watch a 6 minute demo

    Watch >
  • Industries
    Industries

    View All Industries

    View all of our industries

    Retail

    Helping retailers spend 1:1 time with customers - not the rota.

    Hospitality

    Serving the hospitality industry with first-class rotas.

    Entertainment & Leisure

    Game-changing scheduling as engaging as your business.

    Healthcare

    Whether you're a private service or large trust, Rotageek is here to help.

    Care Homes

    Working with care and nursing homes to provide optimal rota solutions.

    Other Sectors

    Helping a host of workforces to meet fluctuating demand.

    Scheduling & Workforce Management RFP Template

    Download >
  • Customer Stories
  • Resources
    Learn
    Blog

    Blog

    100+ posts on workforce management, scheduling and the wider world of shift-based operations.

    Hub

    Retail Insights Hub

    Trends and reports for retail workforce leaders.

    Webinars

    Webinars

    Live sessions and the full on-demand archive.

    Evaluate
    Template

    RFP Template

    Everything to ask a WFM vendor, in one editable doc.

    Guide

    Buyer's Guide to Scheduling & WFM

    What to look for before you switch systems.

    Interactive tool

    Scheduling Impact Analysis

    Model the saving from your own schedule and transaction data.

    All resources > or by type Blog posts Templates Case studies Webinars Reports Tools
    Template

    Scheduling & Workforce Management RFP Template

    Every question to ask a WFM vendor, in one editable doc.

    Download >
    Latest

    Case Study - Oseyo

    Serving up store-wide visibility at scale.

    Report - The AI Maturity Gap in Workforce Management

    What 400 UK senior workforce leaders reveal about the value still waiting to be unlocked.

    Webinar Series - The AI Maturity Gap in Workforce Management

    New research, expert discussions, and practical frameworks. What WFM leaders need to do next, when it comes to AI.

  • About Us
    About Us

    Why Rotageek?

    What makes us a different type of scheduling solution?

    Moving to Rotageek

    Live your best scheduling life when you move to Rotageek.

    Partners

    Our partner ecosystem to supercharge your scheduling solution.

    Our Story

    The Rotageek story so far.

    Meet The Team

    The Geeks behind the scenes.

    Careers

    Meet the team and become a rota geek.

    Contact Us

    Get in touch and speak to a geek.

    Watch a 6 minute demo

    Watch >
  • Product Tour
  • Book a Demo

Three episodes. 20 minutes each.

The AI Maturity Gap in workforce management:

A 3-part webinar series.

New research, expert discussions, and practical frameworks. What WFM leaders need to do next, when it comes to AI. 

With Rotageek partners, Joe Leith and Eve Kelly.

Required

Required

Required

Required

Required

By submitting your details to Rotageek you are showing interest in our product and so we may contact you from time to time about our product and services. You may unsubscribe from these communications at any time. Please review our Privacy Policy for information on how to unsubscribe and our privacy practices.

What is the AI maturity gap in workforce management?

 

Adoption is no longer the question. Rotageek's new research, conducted with independent research agency Opinium and covering 400 senior workforce management decision-makers in UK organisations with 500+ employees, shows AI use in workforce management has reached a tipping point: widespread, high-confidence, and backed by growing investment.

But adoption and maturity aren't the same thing. Most organisations are already using AI. Far fewer have made it central to how workforce decisions actually get made. That's the AI Maturity Gap, and it's the reason this 3-part webinar series exists.

Across three, 20-minute sessions, Joe Leith of JL Workforce & Analytics Advisory (and former Director of Retail Analytics at William Hill) and PayCaptain's Enterprise Account Executive, Eve Kelly unpack what the research really shows, why so many organisations get stuck, and what it takes to close the gap.

Register for webinar series

The AI Maturity Gap

Using AI
0%
AI drives real decisions
0%

What each webinar episode covers

 

20 minutes

Episode 1 of 3: The Confidence Trap

Why AI adoption isn't the same as AI maturity

New research from Rotageek shows 86% of workforce leaders are using AI, but only 17% say it's central to decision-making. Joe and Eve unpack why that confidence isn't translating into real operational maturity.

It's not an adoption problem anymore, it's a maturity problem. Everyone's doing something with AI.

The real question is what happens next: why progress stalls after early experimentation, why almost nobody wants to "own" AI internally, and what separates organisations quietly closing this gap from those stuck experimenting.

You'll learn

  • ✓Why 86% adoption and only 17% embedded decision-making can both be true at once
  • ✓The difference between adopting, embedding and operating with AI
  • ✓Why ownership is the quiet reason so many rollouts stall
  • ✓Check in using Rotageek's AI Workforce Maturity Assessment
Register for webinar series→
20 minutes

Episode 2 of 3: Bot-Sitting

Why workforce AI projects stall before they scale

Trust and transparency are the most cited barrier to workforce AI maturity, cited by 37% of leaders. It's showing up in a very specific way: teams quietly double-checking every AI output, handing back the productivity gain they were meant to gain in the first place.

Joe and Eve go past the buying decision and into what actually happens next: a 34% skills gap, 31% citing compliance concerns, another 31% pointing to data quality and integration issues, and a phenomenon they call "bot-sitting."

They also dig into a governance standoff that shows up again and again: everyone agrees AI needs to be trusted, but almost nobody agrees on who's accountable for making that happen.

You'll learn

  • ✓Why trust, skills, compliance and data quality are the barriers actually stalling AI progress
  • ✓What "bot-sitting" is costing your organisation in productivity
  • ✓Why workforce and payroll data makes AI trust harder to earn
Register for webinar series→
20 minutes

Episode 3 of 3: You'll Never Be 100% Ready

How to start closing the AI maturity gap

69% have AI built into their workforce platform. 65% are also leaning on general AI tools. Joe and Eve close the series with a look at what the next 12 months genuinely look like for organisations serious about workforce AI maturity, starting with that overlap most people miss.

They talk through why shadow AI usage exists, why moving to specialist, embedded AI is the real unlock for trust and compliance, and what closing the gap actually takes in practice: strengthening core data foundations, sharpening forecasting and analytics, and bringing people into the design process before deployment, not after.

Maturity, they argue, rarely comes down to one hero "AI owner," it takes a data owner and an adoption owner working closely together. The takeaway is deliberately practical: you'll never feel fully ready, so the organisations pulling ahead are the ones starting anyway.

You'll learn

  • ✓Why teams keep leaning on general-purpose AI alongside specialist platforms
  • ✓What moving to trusted, auditable AI actually takes
  • ✓Why maturity needs two owners, not one hero
Register for webinar series→

Speakers

 

Joe Leith
Independent Consultant
JL Workforce & Analytics Advisory
 

I'm Joe Leith, an independent consultant with over 20 years' experience in retail, gaming analytics, workforce management, and data strategy. Most recently, I was Director of Retail Analytics at William Hill, where I led major data transformation, estate design, and workforce optimisation programmes.

I now work with organisations that want practical, high-quality support without the overhead of a large consultancy.

 
Eve Kelly
Enterprise Account Executive 
PayCaptain
 

Commercial GTM leader with experience scaling high-growth technology businesses across enterprise and scaleup environments, specialising in strategic partnerships, revenue growth, and helping organisations adopt technology that improves how they operate and how their people get paid.

Alongside this, Eve runs Pickle Labs, an innovation collective that helps ambitious companies build, ship, and scale GTM systems, products, and revenue motions in weeks, not quarters.

What you'll learn in this webinar series

 

Across three 20-minute sessions, this series moves from what the AI maturity gap looks like, to what's blocking organisations from closing it, to what actually closing it takes. Here's what you'll take away. 

  • What the AI maturity gap actually is - the difference between using AI (86% of organisations) and AI driving real decisions (17%) 

  • Why AI adoption doesn't automatically lead to AI maturity - and what separates the two  
  • The real barriers stalling workforce AI progress - trust (37%), internal skills (34%), compliance (31%) and data quality (31%) 
  • What "bot-sitting" is, and what it costs - how a lack of trust in AI can erode up to half the productivity gain it was meant to deliver 
  • Why AI ownership rarely sits with one person - and how a data owner and an adoption owner working together closes the gap faster 
  • Why teams keep using general-purpose AI tools alongside specialist platforms - and what moving to trusted, embedded AI actually involves 
  • A practical starting point for the next 12 months - strengthening data foundations, sharpening forecasting, and bringing people into the design process early 
  • Why "ready" isn't a prerequisite - and why the organisations pulling ahead are the ones starting anyway 
Register for webinar series

Who is this webinar series for?

 

Built for the people closest to workforce AI decisions - whether you're setting the strategy, running the day-to-day, or answering for the outcomes.

  • Workforce Planning Leaders: responsible for scheduling, forecasting and labour decisions, and where AI is starting to show up first 

  • Operations Directors: accountable for efficiency and productivity gains, and for making sure AI investment actually pays off 
  • HR Directors and People Leaders:  often the default owners of AI adoption, and the ones managing trust, training and change across the workforce 
  • Transformation and Digital Change Leaders: tasked with turning a board mandate into a working AI strategy 
  • CFOs, CPOs and Finance Leaders: weighing AI investment decisions and needing to see a credible path to ROI 

Supporting leading retail organisations with their workforce management

pattern
Book a demo

Ready to talk?

Chat to our scheduling experts for advice or a no-obligation demo.

Rota Geek Limited is a company registered in England and Wales with the company number 06783810 and registered address of Unit 6 & 7, Foundry Court, Foundry Lane, Horsham, West Sussex, England, RH13 5PY

  • Google Play
  • Apple App Store
  • Quick links
  • Log In
  • Book a Demo
  • Help Centre
  • Products
  • Digital Scheduling
  • Autoscheduling
  • Forecasting
  • Company
  • Our Story
  • Careers
  • Blog
  • Privacy Policy
© 2026 Rotageek. All rights reserved.
  • Cookie Policy
  • Privacy Policy